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Ladybugs

Page history last edited by Sabina 15 years ago

  

                               No.1

 

GROUP MEMBERS:

  1. Anja Huzjak 
  2. Maja Hajdinjak 
  3. Sabina Habjan 
  4. Sabina Bernjak

 

 

DISTRIBUTION OF ROLES:

  1. Leader: Anja 
  2. Secretary: Maja 
  3. Time- keeper: Sabina B
  4. Reporter: Sabina H

 

Work-related Stress in Health Service

 

 

PROBLEM DEFINITION:

"Work-related stress is a pattern of reaction that occurs when workers are presented with work demands that are not matched to their knowledge, skills, or abilities, and which challenge their ability to cope with these demands. These demands may be related to time pressure or the amount of work (quantity demands), or refer to the difficulty of work (cognitive demands), or the empathy required (emotional demands),or even to the inability  to show one’s emotions at work. Demands may also be physical, i.e. high demands in the area of the dynamic or static loads." (Source: European foundation for the Improvement of Living and Working Conditons, 2005, online).
  
Our group focused on one specific group of workers - doctors and nurses. We believe that this group is exposed to work-related stress on  a daily basis. For example, when people are sick, they have to go to a doctor where they anxiously wait in lengthy queues for their turn, and meanwhile complain to the staff about how the doctor can not  examine them faster. Because of all this and more,  we believe  that workers in health service are stressed. 

 

 

 

BASIC RESEARCH QUESTIONS:

  1. Definition of the term “stress”
  2. Stress – a disease of contemporary era
  3. What types of stress do we know?
  4. What are the causes and consequences of stress in the workplace?
  5. What are the symptoms of stress in the workplace?
  6. How to treat stress in the workplace?
  7. What are the main causes for stress in the health service?
  8. Which medical workers in professional hierarchy are more exposed to stress?
  9. How do different medical workers deal with stress?
  10. How to prevent stress or, at least, how to decrease the level of stress in health service?
  11. How does the organization in the health service cope with stress?

DISTRIBUTION OF TASKS:

 

SABINA H:

  1. Definition of the term “stress”
  2. Stress – a disease of contemporary era
  3. What types of stress do we know?

 

MAJA:

  1. What are the causes and consequences of stress in the workplace?
  2. What are the symptoms of stress in the workplace?
  3. What are the main causes for stress in the health service?

 

SABINA B:

  1. How to treat stress in the workplace?
  2. How do different medical workers deal with stress?

 

ANJA:

  1. Which medical workers in professional hierarchy are more exposed to stress?
  2. How to prevent stress or, at least, how to decrease the level of stress in medical service?
  3. How does the organization in the health service cope with stress?

 

 

LIST OF LITERATURE:

 

  1. Treven, Sonja. 2005. Premagovanje stresa. Ljubljana : GV založba 
  2. Battison, Toni. 1999. Premagujem stres. Ljubljana: Državna založba Slovenije. 
  3. Luban-Plozza, Boris and Ugo Pozzi. 1994. V sožitju s stresom. Ljubljana: Državna založba Slovenije. 
  4. Rakovec-Felser, Zlatka. 1991. Človek v stiski, stres in tesnoba. Maribor: Obzorja.  
  5. Schmidt, Aleksander. 2001. Najmanj kar bi morali vedeti o stresu. Ljubljana 
  6. Grbić, Besima. 2007. Stres na delovnem mestu. Diplomsko delo. Dostopno prek: http://www.bb-kranj.si/diplome/Grbic_Besima-Stres_na_delovnem_mestu.pdf   
  7. Herriot, Peter. 1996. Mobbing and victimization at work. Hove: Psychology
  8.  Ivanko, Štefan in Stare, Janez. 2007. Organizacijsko vedenje. Ljubljana: Fakulteta za upravo.
  9. Možina, Stane; Kavčič, Bogdan; Tavčar Mitja; Pučko, Daniel; Ivanko, Štefan; Lipičnik, Bogdan; Gričar, Jože; Repovž, Leon; Vizjak, Andrej; Vahčič, Aleš; Rus, Veljko in Bohinc, Rado. 1994. Management. Radovljica: Didaktika.

 

 

SOURCES

No.1: Library zone (online): http://libraryzone.wikispaces.com/file/view/Ladybug-paper.jpg (accessed on 22. February 2009)

 

 

European Foundation for the Improvement of Living and Working Conditions. 2007. Work related- stress. Dostopno na: http://www.eurofound.europa.eu/ewco/reports/TN0502TR01/TN0502TR01.pdf (2.3.2009)

 

Vlada Republike Slovenije, Služba Vlade Republike Slovenije za lokalno samoupravo in regionalno politico. Dostopno prek: http://www.svlr.gov.si/fileadmin/svlsrp.gov.si/pageuploads/lok-sam05/strpom/zls-pogl/drugo/negkonc.htm (15.3.2009)

 

 

GLOSSARY:

  

TO COPE WITH STRESS ~ kosati se, spoprijemati se s stresom

FIDGET ~ biti nemiren

BEING DISMISSED OR RESIGNING ~ biti odpuščen ali dati odpoved

BEING DEMOTED ~ biti degradiran

ABSENTEEISM ~ izostajanje od dela

PSYCHOSOCIAL HAZARD ~ psihosocialno tveganje

JOB STRAIN ~ službeni pritisk

PROFESSIONAL STRESS ~ poklicni stres

BURNOUT ~ izgorelost

STRESSORS ~ stresorji

PSYCHOSOMATIC ILLNESS ~ psihosomatska obolenja

AGGRAVATING ~ dražeč, otežujoč

HYPO-STRESS ~ dolgočasje, apatija

HYPER-STRESS ~ nesposobnost spoprijemanja s stresno situacijo

 

PBL Report:

WORK-RELATED STRESS IN HEALTHCARE.pdf

 

MINUTES OF THE FIRST MEETING OF THE GROUP LADYBUGS

(held on 25th February, 2009 at the FDV library, after lunch at 14.45-15.25)

 

 Present: Sabina B., Sabina H., Maja, Anja
Absent: /
 
AGENDA:
  1. Discussion about topic (selecting topic, defining the basic problem and research question)
  2. Distribution of tasks
  3. Setting a date for the next meeting

 

Item 1:

Discussion: Our meeting started with selecting the topic of our PBL project. At the beginning we  had a problem  with choosing the right topic so we disagreed about it. After a couple of minutes,  we decided that our topic will  be health and labour. Anja suggested that we should  choose a more specific topic,  for example stress in the  workplace. We agreed and decided that we wanted to research this type of stress  in a more specific  area and  we chose health service. The definition of the basic problem and the research question will be decided at  our  next meeting when we already have more information about the topic from the literature which will help us  accomplish our tasks.
Decision: We mutually agreed that our topic will be »Work-related Stress in Health Service«.
  

 

Item 2:

Discussion: We discussed the assignments of each group member. Anja recommended that Sabina B. would  try to find the right literature  and sources for our project until Friday. She would also be responsible for  updating the wiki. We also agreed that Sabina H. will write some research questions and Maja will write the minutes of our first  meeting. Anja will write  the definition of the problem.
Decision: Every group member must do their task until Friday.

 

 

Item 3:

Discussion: We recomended some dates for the next meeting.
Decision: The next meeting will be held on Tuesday, 3 March 2009, after English class in FDV library.

 

Leader: Anja
Minutes-Taker: Maja
Time keeper: Sabina B.
 
 

 

MINUTES OF THE SECOND MEETING OF THE GROUP LADYBUGS

(held on 3th March, 2009 at the FDV library, after English class at 13.45-14.05)

 

 

Present students: Sabina B., Sabina H., Maja, Anja 

Absent students: / 

 

AGENDA:

  1. Review of the work already done
  2. List of literature
  3. Distribution of task (Assigning tasks)
  4. Set a date for the next meeting

 

Item 1:

Discussion: We all did our assignments from the previous meeting and we are even in advantage, because we have already written research questions last week.  

 

 

Item 2:

Discussion: We would all try to find some more articles and appropriate literature suitable for our project. Sabina B. will be responsible for checking all the literature to see, if the sources are really helpful or appropriate for our project.

She will post a list of literature on wiki web page and if anyone of us uses some other literature later, she will also add it in the wiki. 

Decision: We all decided that Sabina B. is responsible for list of literature. 

 

 

Item 3:

Discussion: We also discussed about our other assignments this week. Anja will try to improve the theoretical part; she will correct the mistake in our definition until the next meeting. Sabina H. has already done her task and wrote research questions last week, so this week she will just check them again. As I have already mentioned, we will all search for literature, but Sabina B. will publish the resources which we will use. We also agreed that Maja will write what we decided on the second meeting. 

Decision: We all agreed about our tasks and assignments which must be done until Sunday. 

 

 

Item 4:

Discussion: Anja suggested that we should always have our meetings on Tuesdays, after English class, because then we all have time and are present on the same place. 

Decision: We all agreed with the suggestion, so our next meeting will be held on Tuesday, 10 March 2009, after English class in FDV library. 

 

Leader: Anja

Minutes-Taker: Maja

Time keeper: Sabina B.

 

 

MINUTES OF THE THIRD MEETING OF THE GROUP LADYBUGS

(held on 10th March, 2009 at the FDV library, after English class at 13.45-14.20)

 

 

Present students: Sabina B., Sabina H., Maja, Anja

Absent students: /

 

AGENDA:

  1. Action-item follow up
  2. Distribution of tasks
  3. Any other business

 

Item 1:

Discussion: We all did our assignments from the previous meeting and we decided to continue the good work.

 

 

Item 2:

Discussion: Anja brought copied questions and she suggested that everyone pick three issues. We all agreed with that.

Decision: Number of question for each group member is:

  • Sabina B.: 6, 9
  • Sabina H.: 1, 2, 3
  • Maja: 4, 5, 7
  • Anja: 8, 10, 11

 

Item 3:

Decision: The next meeting will be held on Tuesday, 17 March 2009, after English class in FDV library.

 

Leader: Anja

Minutes-Taker: Maja

Time keeper: Sabina B.

 

 

MINUTES OF THE FOURTH MEETING OF THE GROUP LADYBUGS

(held on 17th March, 2009 at the FDV library, after English class at 13.45-14.15)

 

Present students: Sabina B., Sabina H., Maja, Anja

Absent students: /

 

AGENDA:

  1. Action-item follow up
  2. Distribution of tasks (Glossary)
  3. Any other business

 

Item 1:

Discussion: Anja confirmed that we all did our assignments from the previous meeting in the required time.

 

Item 2:

Discussion: This week task is adding glossary and minutes of the fourth meeting on Wiki. We all agreed with suggestion, that each group member will try to find couple of words/phrases that can be added to our glossary.

Decision: Our task about glossary were distributed among the members and we all agreed with that idea.

 

Item 3:

Decision: The next meeting will be held on Tuesday, 24 March 2009, after English class in FDV library.

 

Leader: Anja

Minutes-Taker: Maja

Time keeper: Sabina B.

            
 

 

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